Problem Solving: The most valuable attribute in a candidate
Hiring the right talent is crucial for any business and the principles of effective hiring can significantly impact your team’s success. Let’s dive into what makes a great hire and why problem-solving skills should be at the top of your list.
The Skillset Dilemma
When hiring for specialized roles like accounting or engineering, specific skills are non-negotiable. An accounting manager must understand financial principles, and an engineer needs to know how to code. These roles require a solid foundation of technical skills that often can’t be taught on the job.
Marketing, however, is a bit different. While certain skills like understanding how to put together a killer demand gen program, creating compelling LinkedIn campaigns, and generating content are essential, they can often be learned or refined over time. This brings us to a critical point: the importance of intangible skills.
Beyond the Resume: The Intangible Skills
When reviewing resumes, it’s easy to focus on the listed skills and experiences. But what happens when a candidate meets all the technical requirements? Do they have room to grow, or will they plateau? This is where intangible skills come into play, particularly problem-solving.
A problem solver is invaluable. They don’t just bring solutions; they bring a mindset that drives innovation and efficiency. Here’s why problem solvers are your best asset:
Independence and Initiative: Problem solvers don’t wait for instructions. They assess situations, identify issues, and seek solutions independently. This proactive approach means less micromanagement and more productivity.
Resourcefulness: Whether it’s leveraging past experiences, consulting colleagues, or conducting research, problem solvers find ways to tackle challenges. They use all available resources, including AI and online searches, to find the best solutions.
Ownership and Accountability: Problem solvers take ownership of their tasks. They don’t pass the buck or shy away from responsibility. This trait is crucial for building a reliable and accountable team.
Adaptability: In dynamic environments, roles and responsibilities can shift. Problem solvers adapt quickly, taking on new tasks and learning new skills as needed. Their ability to navigate change makes them indispensable.
Empowering Your Team
As a manager, empowering your team is key. Encourage problem-solving by fostering an environment where team members feel confident to take initiative and make decisions, and fail. There’s a lot of learning in failure. As their leader, provide guidance and mentorship, but let them lead the way in finding solutions. They shouldn’t always look to you to have the answers. If they do, turn it around on them to come up with what they think will work to solve the problem.
The Total Package
While problem-solving is paramount, other qualities matter too. Look for candidates who are:
Team Players: Collaboration is essential. Seek individuals who are easy to work with, open to ideas, and not driven by ego.
Communicative: Effective communication ensures that problems are addressed promptly and solutions are implemented efficiently.
Adaptable: The ability to pivot and handle new challenges is crucial in today’s fast-paced business world.
While technical skills are important, the ability to solve problems is what truly sets great candidates apart. When hiring, prioritize problem solvers who can bring innovation, accountability, and adaptability to your team. These individuals will not only meet your expectations but exceed them, driving your business forward.
Remember, the best hires are those who can grow with your company, continuously contributing to its success. So, next time you’re hiring, look beyond the resume and focus on finding those golden problem solvers. Your future self will thank you.
